OUR COMMITMENT TO QUALITY
TAE TRANSPORTS I SERVEIS INTEGRALS SL, hereinafter TAE, is a company that, since 1995, has focused its activity in the field of transport and logistics from the Mercabarna center and in the classification and repair of pallets at the Polinyà center and also classification at the Valls center.
TAE is a company committed to continuous improvement in the quality management system and all processes of the organization. We have been ISO 9001 certified since 2013 for our transport and logistics activities and also for the classification and repair of pallets in Polinyà.
We work to establish a system that promotes compliance with our customers’ requirements and applicable legal and regulatory obligations, as well as food safety regulations.
We are a company concerned about the environment. We work to improve environmental protection and the preservation of biodiversity by applying pollution prevention measures and reducing greenhouse gas emissions.
For the repair of pallets, we only use wood from sustainably managed forests to prevent indiscriminate logging worldwide and to ensure the sustainability of the wood. We are also a center registered in the Official Register of Wood Operators by the Ministry of Agriculture, Fisheries and Food (ISPM15).
We started as a company specializing in the distribution of fruits, vegetables, perishable, refrigerated, and frozen foods. We currently transport all types of goods, both full load and/or fractional, in general. We transport our clients’ goods to any point on the peninsula and throughout Europe.
TAE’s Quality Policy aims to achieve the full satisfaction of our customers and all interested parties. In this sense, we work to:
• Address the specific needs of each of our customers, providing them with the most appropriate transport or logistics solution for each situation.
• The rapid resolution of incidents.
• The continuous improvement of all the organization’s processes.
• The application of good hygiene practices to ensure food safety in transport and storage activities.
To achieve these objectives, we have an unbeatable group of trained and involved people dedicated to providing personalized attention to our clients, as well as a constantly renewed fleet of vehicles equipped with the most modern technology.
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Mercabarna:
Polinyà:
Objectives of the Organisation
The company’s objective is to provide the client with the maximum facilities, advising them throughout the entire transport process according to their requirements. For this reason, TAE develops the processes in their entirety, both in the advice and in the execution, management, quality control among others.
Mission, Vision and Values of TAE
Mission
To carry out logistic and road transport solutions, providing the client with a personalised, integral service and qualitative excellence in the service, being respectful of our environment and relying on technological tools that give us a transparent quality service focused on the client.
Vision
To be the leading company in temperature-controlled goods distribution in Catalonia and the different supply markets (Mercabarna, Mercagirona, Mercavallés and the international market of Saint-Charles in Perpignan), as well as one of the main companies in the whole of the Spanish Levante region.
Values
- Human: We are a plural company, with collaborators from all corners of the world, with a single common language, the human language, with a sidereal and ironclad commitment to equal opportunities between genders.
- Honesty: Transparency and honesty are linked to the name of TAE, we know that a satisfied customer is a customer that lasts, so we will deal with the utmost professionalism, face to face and together with the client in all situations that may arise.
- Solidarity: We collaborate with different non-profit organisations to support solidarity campaigns.
Likewise, as far as possible, we are always open to collaborate in the labour insertion of unemployed people or people at risk of social exclusion. We have collaborated on several occasions with non-profit organisations, facilitating the training of young people belonging to these groups. We have also hired personnel through job placement programmes that give opportunity and priority to long-term unemployed people over 45 years of age.
- Passion: We were born as a family business where the lorry was just another member of the family and today we are a benchmark company in the sector with a large fleet, and we continue to maintain that essence and family philosophy, which has led us to the present day, which means that every journey we make is like the first one we made, and knowing that, by making an effort, tomorrow there will be another journey.
- Continuous improvement: Every day we learn more and adapt to the new challenges of the future to be more efficient and competitive, and to provide a differentiated service to our customers.
- Social responsibility: We are aware of the path that must be taken to respect our environment and ensure that our work has the minimum footprint, which is why we are constantly evolving to new vehicles that meet this requirement.